Returns & Exchanges
At Art Supplies, we want you to be completely satisfied with your purchase. If your new tools or materials don't meet your creative needs, you can return or exchange eligible items within 30 days of delivery.
Check Eligibility
Ensure your items are in their original, unopened packaging and have not been used, as we cannot accept returns for opened paints, markers, or papers.
Initiate Your Request
Visit our online portal with your order number and email address to select the items you wish to return and receive a prepaid shipping label.
Pack Your Supplies
Carefully pack the items in their original shipping box or a similar sturdy container to prevent damage to delicate art instruments during transit.
Drop Off and Refund
Drop your package at any authorized carrier location; once we receive and inspect the items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing